At Xavia Luxe Beauty, we believe luxury should be effortless.

Our mission is to provide premium-quality raw hair extensions that create a flawless, natural look while making your beauty routine easier, not more complicated.

• 100% raw human hair
• Long-lasting, reusable extensions
• Fast shipping
• Honest hair education
• A personalized luxury experience

Whether you are purchasing hair or booking an install, our goal is simple: help you leave feeling confident.

Raw hair is one of the highest-quality forms of human hair available.

• It has never been chemically altered
• It comes from a single donor
• It maintains its natural strength
• It lasts longer with proper care
• It styles beautifully
• It can be professionally colored

Slight differences in texture, wave pattern, and natural color are normal and are proof that the hair is authentically raw.

With proper care, our raw hair can last 3–5 years or longer. Many clients reinstall the same bundles multiple times.

Longevity depends on:

• Proper washing
• Regular deep conditioning
• Using heat protection
• Nighttime maintenance
• Professional installation

Think of your bundles as an investment.

Yes. Our raw hair can be professionally colored, toned, or customized.

We recommend having all chemical services completed by an experienced professional. Chemical processing may affect the lifespan of any human hair.

Absolutely. Our raw human hair can be:

• Curled
• Straightened
• Blow-dried
• Wand curled
• Silk pressed

Always apply a quality heat protectant before using hot tools.

No, and that is part of what makes raw hair special.

Since raw hair comes from individual donors, slight differences in wave pattern, natural color, and strand thickness are normal.

For a fuller look, we recommend purchasing one additional bundle.

No.

You can purchase your bundles directly through Xavia Luxe Beauty and have them professionally installed during your appointment.

No beauty-supply-store run. No guessing which hair to buy. No worrying about quality.

Absolutely. Our raw hair is available to local and nationwide customers whether or not you book an installation with us.

When local pickup is available, pickup instructions will be provided after your purchase. Otherwise, your order will be securely packaged and shipped.

Orders are typically processed within 1–3 business days. Shipping time depends on the method selected at checkout.

Tracking information will be sent as soon as your order ships.

House of XLB isn’t responsible for shipping carrier delays once an order has been shipped.

We recommend contacting the carrier (USPS or UPS) directly with your tracking number first. If additional assistance is needed after contacting the carrier, please reach out to our support team.

Please double-check your address carefully before completing checkout. House of XLB isn’t responsible for incorrect addresses entered during checkout once the package has shipped.

Yes, signature confirmation is required for all shipped orders to ensure your purchase arrives safely.

When expedited shipping is available, the option will appear during checkout.

Due to the sanitary nature of hair products, all hair sales are final. Opened hair cannot be returned or exchanged.

If your order arrives damaged or incorrect, contact us within 48 hours of delivery.

Appointments take place inside our private XLB Studio in Baltimore, Maryland.

Our private setting provides a calm, personalized experience without the distractions of a traditional salon.

The complete studio address and arrival instructions are included in your confirmed appointment details.

Please arrive:

• With clean hair when required for your service
• Without excessive product buildup
• On time
• With inspiration photos ready

Service-specific preparation instructions will be included in your appointment confirmation.

Yes. You may purchase your bundles directly from Xavia Luxe Beauty for a seamless hair-and-install experience.

Appointment length depends on your selected service. Estimated service times are listed during booking.

Custom color and specialty services may require additional time.

To protect the calm, private studio experience, we ask that clients do not bring additional guests unless previously approved.

Appointments are required so we can properly prepare for your service and give you our full attention.

Clients who arrive significantly late may need to reschedule, depending on the remaining appointment time.

Contact us as soon as possible if you are running behind.

Yes. A non-refundable deposit is required to reserve your appointment. The remaining balance is due according to the terms shown during booking.

We accept major credit and debit cards, along with select buy now, pay later services when available at checkout.

• Use a sulfate-free shampoo
• Apply a moisturizing conditioner
• Detangle gently from the ends upward
• Air-dry whenever possible

Treat your extensions with the same care you would give healthy natural hair.

Generally, extensions should be washed every 2–3 weeks. Your ideal schedule may vary depending on product buildup and lifestyle.

Yes. Before bed:

• Wrap your hair with a silk or satin scarf
• Wear a satin bonnet
• Use a silk or satin pillowcase

Proper nighttime care helps preserve both your install and your bundles.

Minimal shedding is normal with all human hair. With proper installation and maintenance, shedding should remain limited.

Absolutely. Our raw hair is designed to be cleaned, maintained, and reinstalled multiple times with proper care.

Our VIP & Loyalty members enjoy exclusive perks designed to elevate their experience, including:

• Early access to new textures and restocks
• Exclusive product launches
• Birthday or anniversary rewards
• Invitations to limited-quantity releases
• Priority access to scheduling appointments

Deposits are non-refundable because your appointment time is reserved specifically for you.

Rescheduling requests must follow the booking policy included in your appointment confirmation.

Cancellation terms are displayed during booking and included in your confirmation email.

You may contact Xavia Luxe Beauty through:

• Our website contact form
• Email
• Instagram direct message
• Facebook Messenger

Messages are answered as quickly as possible during business hours.